Have a Question?
Can you install this yourself?
Yes. However we recommend a license professional do the install because some installs are difficult.
What is the most common mistake someone makes when installing a smart thermostat?
They do not follow the instructions as directed. The most common issue is removing the existing device from the wall before turning the breaker off.
Does the thermostat require a Common (C Wire)?
Yes. If your thermostat does not have that you will have to wire one in. You can follow this link on how to do it.
How much energy savings can someone expect?
Most customers see a savings of 15-25% on their energy bills if they make sure to set their units to auto and set a schedule and stick to it.
What happens if I do not do what is recommended when I get an alert?
Your unit will fail and you will have an emergency scenario
How are Alerts sent to the customer?
Email and Pop up on the screen of the thermostat for Filter and Condensate
Why should I trust a HYLTH-E Card™ Score?
A HYLTH-E CardTM score is calculated by taking all the data points from a 12 month period and producing a score that can help determine for the owner if they should replace or fix the unit next time there is a cooling issue. The amount of points calculated are over 1Million points. If the score is above a 60 you should fix, if it below you should replace.
If I forgot where to login to my account where can I find the place to do so?
Click the Customer Login link in the upper right hand corner of the screen.